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Recruitment Metrics

10 in-depth articles on recruitment metrics. Frameworks, benchmarks and playbooks for modern talent teams.

Candidate Net Promoter Score: How to Measure and Actually Improve Candidate Experience | illustration for Recruitment Metrics article

Recruitment Metrics

Candidate Net Promoter Score: How to Measure and Actually Improve Candidate Experience

A candidate NPS dashboard number is close to meaningless without knowing the response rate behind it and the segments hiding inside it. This guide covers how to time the survey so it captures real signal, how to design questions that produce actionable data instead of just a score, why response rate itself needs to be tracked as a metric, and how to segment the data so it actually tells you where the process is breaking down.

Jul 24, 2026 · 8 min

Recruiter Performance Metrics: What to Track and What to Leave Out of a Scorecard | illustration for Recruitment Metrics article

Recruitment Metrics

Recruiter Performance Metrics: What to Track and What to Leave Out of a Scorecard

Most recruiter scorecards are built around whatever's easiest to pull from the ATS — reqs closed, time-to-fill — and that default rewards exactly the wrong behavior: speed and volume at the expense of screening quality and candidate experience. This guide covers how to build a scorecard that balances difficulty-adjusted output with real quality metrics like offer acceptance and new hire retention, plus the candidate experience data most teams never track at the individual recruiter level.

Jul 26, 2026 · 9 min

Hiring Manager Satisfaction Surveys: How to Measure the Other Half of Recruiting Quality | illustration for Recruitment Metrics article

Recruitment Metrics

Hiring Manager Satisfaction Surveys: How to Measure the Other Half of Recruiting Quality

Most recruiting teams measure candidate experience carefully and leave hiring manager experience almost entirely unmeasured, despite the hiring manager being recruiting's most direct internal customer. This guide covers what to actually ask in a hiring manager satisfaction survey, including the commonly missing question about whether a recruiter added strategic value versus just executed requests, how to segment and act on the data, and how to avoid it becoming an accidental popularity contest.

Aug 10, 2026 · 8 min

Predictive Attrition Analytics: How to Actually Use the Model Once You Build It | illustration for Recruitment Metrics article

Recruitment Metrics

Predictive Attrition Analytics: How to Actually Use the Model Once You Build It

A predictive attrition model that generates a flight-risk score with no defined response protocol is a data science exercise, not a retention program — the model's actual business value comes entirely from what happens after the prediction, not from how statistically accurate it is. This guide covers how to build the manager response protocol before the model goes live, how to manage false positives honestly, and the ethical guardrails that keep flight-risk data from becoming a surveillance tool.

Aug 10, 2026 · 9 min

Cost Per Hire: How to Calculate It Correctly and What It Actually Tells You | illustration for Recruitment Metrics article

Recruitment Metrics

Cost Per Hire: How to Calculate It Correctly and What It Actually Tells You

A cost-per-hire number calculated with an ad hoc internal method can't be meaningfully benchmarked against anything, and most informal calculations badly undercount internal costs like interviewer time, which is often larger than the entire external cost category. This guide covers the standardized formula and why it matters, the internal cost components companies consistently miss, why cost per hire must always be read alongside a quality-of-hire metric, and how to segment the data to actually drive decisions.

Aug 14, 2026 · 8 min