InCruiter: Tech Driven Hiring Solution

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Recruitment Metrics

7 in-depth articles on recruitment metrics. Frameworks, benchmarks and playbooks for modern talent teams.

Candidate Net Promoter Score: How to Measure and Actually Improve Candidate Experience | illustration for Recruitment Metrics article

Recruitment Metrics

Candidate Net Promoter Score: How to Measure and Actually Improve Candidate Experience

A candidate NPS dashboard number is close to meaningless without knowing the response rate behind it and the segments hiding inside it. This guide covers how to time the survey so it captures real signal, how to design questions that produce actionable data instead of just a score, why response rate itself needs to be tracked as a metric, and how to segment the data so it actually tells you where the process is breaking down.

Jul 24, 2026 · 8 min

Recruiter Performance Metrics: What to Track and What to Leave Out of a Scorecard | illustration for Recruitment Metrics article

Recruitment Metrics

Recruiter Performance Metrics: What to Track and What to Leave Out of a Scorecard

Most recruiter scorecards are built around whatever's easiest to pull from the ATS — reqs closed, time-to-fill — and that default rewards exactly the wrong behavior: speed and volume at the expense of screening quality and candidate experience. This guide covers how to build a scorecard that balances difficulty-adjusted output with real quality metrics like offer acceptance and new hire retention, plus the candidate experience data most teams never track at the individual recruiter level.

Jul 26, 2026 · 9 min